Policyholders FAQs
What Our Customers Say
“Contacted Home Source based on an adjuster & I saw high quality properties in accordance with my expectations within 2 days. The other company I was referred to was slow and non-responsive – we had everything wrapped up before they even answered my email.”
- Tammy W.
What Our Customers Say
“Home Source has made the ‘next to impossible’ process of finding an apartment and furnishing it during the holidays, possible for us (both me and the dog!)”
- Greg H.
What Our Customers Say
“Linda was so kind and empathetic when my wife was crying of sadness as the restoration company was pulling out all of our damaged furniture from the house”
- Larry C.
What Our Customers Say
“When we arrived at a hotel 5 hours after the tornado hit, covered in mud and water, it was nice that Home Source unbeknownst to us had already taken care of us.”
- Maria R.
What Our Customers Say
“When fear and anxiety were running high, Home Source was always an empathetic ear to listen and find the solution, going above and beyond to meet my needs.”
- Rohan K.
What Our Customers Say
“The hurricane left us homeless and in a spot of total chaos – you guys gave us hope and a home and we can never thank you enough”
- Devin F.
What Our Customers Say
“The staff are very understanding. We have a crawling one year old and they provided us with a baby friendly choice for housing and a safe location for the whole family”
- Mary Ann S.
What Our Customers Say
“I was contacted by Home Source at 7pm one evening and over the next two days I saw 5 homes and was able to choose one that was 1 mile away from my current home.”
- Paola G.
What Our Customers Say
“The speed at which Home Source found the apartments for us to view was impressive. Later, I watched in amazement as the furniture was delivered. They thought of everything I needed for daily living, even down to a potato peeler”
- Gretchen E.
What Our Customers Say
“I have a physical disability which limits by ability to move around a lot. Home Source addressed this issue with compassion and had my family in a better / more accessible hotel within the day.”
- Donna L.
What Our Customers Say
“Arrangements with various hotels right near our house were made by Home Source before we even knew we needed them.”
- Christine W.
What Our Customers Say
“When our house burnt down we not only had a family of 5 that needed a place to stay, but our 3 pups as well – Home Source found us a hotel that same day that was willing to take us all”
- Erik D.
What Our Customers Say
“Christmas came early this year, as Home Source left me with the remarkable gift of living in a fabulous luxury apartment building with amenities in Yonkers, fully furnished with beautiful bedroom and living room furniture as well as kitchen utensils and bathroom accessories.”
- Jennifer S.
What Our Customers Say
“After being at the Best Western for over a month, my insurance company referred us to a company who after 3 weeks was unable to find us suitable housing. We were then referred by our public adjuster to Home Source who, in less than a week, found us a home less than 1 mile from our permanent residence.”
- Laurie C.
What Our Customers Say
“After being at the Best Western for over a month, my insurance company referred us to a company who after 3 weeks was unable to find us suitable housing. We were then referred by our public adjuster to Home Source who, in less than a week, found us a home less than 1 mile from our permanent residence.”
- Guillermo R.
What Our Customers Say
“This company has demonstrated what customer service really means by providing our family with reassurance, making themselves available 24 hours a day in a way that only family would do”
- Steve V.
What Our Customers Say
“I am extremely grateful that Home Source has worked tirelessly this past week to return some calm amidst the storm that I now find myself in.”
- Jasmine F.
What Our Customers Say
“Your professionalism, daily calls listening to our needs and working on all the details – day, night and weekends – has gone so far above our expectations, we couldn’t thank you enough”